Welcome to the FAQ page for BuyClearance.uk! Here, you’ll find answers to some of the most common questions about our products, policies, and services. If you don’t find what you’re looking for, feel free to contact us at support@buyclearance.uk.
1. Why are these products available at half price?
Our products come from Amazon clearance stock, which includes items returned by customers but still in new condition. By sourcing these products, we are able to offer significant discounts of 30% to 50% off retail prices, allowing you to enjoy quality items at a fraction of the cost.
2. What if the product is damaged or not working?
We understand the importance of receiving products in good condition. Please note the following:
- We only accept returns if the product is damaged upon arrival or if it is not as described in the listing.
- If you encounter an issue, contact us within 7 days of receiving your product to initiate a return or refund process.
- For more details, refer to our “Read Before You Order” section.
3. What payment methods do you accept?
We accept the following payment methods for your convenience:
- Credit and Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Other local payment options (if applicable, as displayed at checkout)
4. Can I get the product list early before anyone else?
Yes, you can get the list early on. Just share your WhatsApp number with us, and we will add you to our WhatsApp shop where we post pallet lists early on before listing them anywhere else.
5. How long does shipping take?
- Orders are typically processed and shipped within 5-7 business days.
- Delivery times may vary depending on your location, but we strive to ensure prompt and reliable shipping for all customers.
6. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email so you can monitor its progress until it arrives at your doorstep.
7. How can I contact customer support?
You can reach us through the following channels:
- Email: support@buyclearance.uk
- Phone: +44 7404 925226
We are here to help with any questions or concerns you may have!
Thank you for choosing BuyClearance.uk. We hope you enjoy your shopping experience!